Privacy Policy for 2048 Forever

Effective date: 6 July 2026

This Privacy Policy explains how 2048 Forever: Infinite Upgrade (“the App”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you use the App.

This policy is intended for the full app experience, including gameplay, progression, in-app purchases, ads, analytics, support, and future features.

We may collect the following types of information:

We may collect information about how you use the App, including:

• Game progress, score, high score, level, XP, coins, rewards, unlocked blocks, and item usage
• Session activity, gameplay events, crashes, errors, diagnostics, and performance data
• Device type, operating system, app version, language, region, and general technical information
• Interactions with menus, shop items, ads, purchases, and other app features

This information helps us operate the game, improve balancing, fix bugs, and enhance the user experience.

If you make an in-app purchase, we may process purchase-related information such as:

• Product purchased, including coin packs or Remove Ads
• Purchase status, transaction identifiers, receipt or purchase token status, and entitlement state
• Coin balance and whether ads have been removed

Payments are processed by Apple App Store, Google Play, or other applicable app store providers. We do not directly collect or store your full payment card details.

If the App shows ads, advertising partners may collect or receive certain information to provide, measure, and improve ads, including:

• Device identifiers or advertising identifiers where permitted
• Ad impressions, clicks, reward ad completions, and ad performance data
• Approximate location based on device or network information
• App usage signals used for ad delivery, frequency capping, fraud prevention, and measurement

Where required, we will request consent before using data for personalized advertising.

We may use analytics and crash-reporting tools to understand app performance and user behavior. This may include:

• Crash logs and error reports
• Feature usage, screen views, session length, retention, and progression funnels
• Device and app performance information

Analytics data is used to improve stability, gameplay balance, monetization design, and overall app quality.

If you contact us for support, we may collect:

• Your email address
• The content of your message
• Any information you choose to provide, such as screenshots, device details, or purchase issue information

We use this information only to respond to your request, troubleshoot issues, and improve support quality.

We use collected information to:

• Operate, maintain, and improve the App
• Save and restore game progress, scores, rewards, coin balances, and entitlements
• Process purchases and prevent duplicate grants, fraud, or abuse
• Provide ads, rewarded ads, and ad-related measurement where applicable
• Analyze gameplay, improve game balance, and develop new features
• Detect, investigate, and fix bugs, crashes, and technical issues
• Respond to support requests
• Comply with legal, regulatory, tax, accounting, and app store requirements
• Protect the App, our users, and our business from misuse, cheating, fraud, or security risks

The App may offer consumable purchases, such as coin packs, and non-consumable purchases, such as Remove Ads.

In-app purchases are handled by the relevant app store provider. We may receive confirmation of purchase status and transaction information so that we can grant coins, remove ads, restore purchases, and prevent duplicate grants.

For purchase-related privacy practices, please also review the policies of your app store provider.

The App may use third-party services for advertising, analytics, crash reporting, app store purchases, and other operational needs.

These third-party services may process information according to their own privacy policies. Depending on the final implementation, these providers may include app store platforms, advertising networks, analytics tools, crash-reporting tools, and backend service providers.

We recommend listing the exact third-party SDKs and service providers here before release.

Where applicable law requires a legal basis, we process information based on one or more of the following:

• Performance of a contract: to provide the App, save progress, process purchases, and deliver purchased items
• Legitimate interests: to improve the App, prevent fraud, fix bugs, analyze performance, and maintain security
• Consent: where required for personalized ads, certain analytics, push notifications, or similar features
• Legal obligations: to comply with applicable laws, app store rules, accounting rules, and regulatory requirements

We may share information with:

• App store providers for purchases, refunds, entitlement verification, and compliance
• Advertising partners if ads are enabled
• Analytics and crash-reporting providers
• Hosting, database, infrastructure, and backend service providers
• Professional advisors, regulators, authorities, or legal parties where required by law
• A successor or buyer in connection with a merger, acquisition, restructuring, or sale of assets

We do not sell your personal information in the ordinary meaning of selling your identity or contact details for money. Some advertising or analytics practices may be considered “sharing” or “sale” under certain privacy laws; where applicable, we will provide the required choices.

We keep information only for as long as reasonably necessary for the purposes described in this policy, including:

• Maintaining gameplay progress, purchase entitlements, and support history
• Complying with legal, tax, accounting, and app store requirements
• Preventing fraud, duplicate grants, abuse, cheating, and security issues
• Improving and maintaining the App

Retention periods may vary depending on the type of data, legal requirements, and operational needs.

The App is intended for a general audience unless otherwise stated in the app store listing.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If you believe that a child has provided personal information to us without appropriate consent, please contact us and we will take reasonable steps to delete it.

Before release, the App’s age rating, ad settings, tracking settings, and app store privacy disclosures should be reviewed to ensure compliance with children’s privacy laws and platform rules.

Your information may be processed and stored in countries or regions other than where you live. These locations may have data protection laws that differ from your local laws.

Where required, we use appropriate safeguards for international transfers of personal information.

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no system is completely secure. We cannot guarantee absolute security of information transmitted or stored through the App.

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your information
• Opt out of certain advertising or tracking practices where applicable

You can contact us using the email below to exercise your rights. We may need to verify your request before responding.

You may be able to control certain privacy settings through your device or app store account, including:

• Advertising identifier settings
• App tracking permission settings
• Notification permissions
• App data deletion or device storage settings
• Purchase history and subscription management through the app store

Changing these settings may affect some App features.

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the App, the app store listing, or another appropriate method.

The updated version will be effective when posted, unless otherwise stated.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: info@flowclass.io

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